Norwegian Air or Norwegian was founded in 1993. It is headquartered in Diamanten, at Fornebu, Bærum outside Oslo. It is presently the fifth largest low-cost airline in the world, and operates a total of 500 routes to 150 destinations in USA, South America, Europe, Middle East, Africa, Thailand and the Caribbean. The airline is now serving 35 countries in four continents, and mostly caters to business and leisure markets in Europe, Middle East and North Africa.
Domestic, intra-Nordic and typical European leisure and business destinations get the most flight services. The busiest routes on the airline’s network are Oslo-Bergen and Oslo-Trondheim with 15 daily roundtrip flights. The airline’s largest non-Scandinavian service is to London Gatwick, which is served with up to 24 daily roundtrip flights. However, the most attractive intra-Scandinavian routes continue to be Oslo, Stockholm and Copenhagen, which are greatly preferred by both leisure and business travelers. Southern European leisure destinations are served with once or twice daily flights from major Nordic cities.
The airline owns a modern, environmentally friendly fleet of over 150 aircrafts with an average age of 3.6 years. Norwegian Air has already placed orders for additional 250 aircrafts, and will be taking delivery of new Airbus 321, Boeing 737 MAX 8, Boeing 787 Dreamliners and Boeing 737-800 aircrafts in coming years.
Norwegian Air has several awards to its credit, and has been voted as the best low-cost carrier in Europe for six consecutive years from 2013 to 2018 at SkyTrax World Airline Awards. Apart from this, it has also been presented the ‘World’s Best Low-cost Long-haul Airline’ award for four consecutive years from 2015 to 2018.
Seating and Services
Being a low-cost carrier Norwegian Air is presently operating aircrafts with all-economy class seating. However, it offers Premium Economy and Economy Class on its Boeing 787 aircraft. The travelers are required to pay charges for food and drinks on board the flights. Surcharges are also taken for check-in baggage, payment by credit card and other non-core services. Free WiFi services are offered by the airline in Europe and on flights between the Caribbean and USA. WiFi is however not provided on international long-haul flights.
Frequent Flyer program
The frequent flyer program run by Norwegian Air is called Norwegian Reward. Points can be earned based on the price of the tickets as well as the ticket class. Two percent (2%) points are awarded on LowFare tickets, while 20% points can be earned on Flex tickets. The ban on point accrual was previously supported by Norwegian Air, which was implemented on domestic flights and remained till 16th May 2013. The ban was later on lifted following which the rewards program was extended to that market too.
Baggage Allowance and Fees
Norwegian Air allows every passenger to bring one carry-on bag with maximum dimensions of 55x40x23 cm and one small personal item with dimensions of 25x33x20 cm. The personal item should however be able to fit underneath the seat in front of the passenger carrying. The personal item may be a laptop bag, small backpack, or a handbag. The carry-on and personal items should not be more than 10 kg for all those flying on a LowFare, LowFare+, or Premium fare. However, those flying on a Flex or PremiumFlex fare are allowed up to 15 kg.
The free checked baggage allowance depends on the type of fares the passengers are flying on. LowFare passengers are not offered a free checked baggage allowance. LowFare+ passengers are permitted to check one bag. Flex, Premium, and PremiumFlex passengers are allowed to check two bags weighing up to 20 kg each.