The website – Lowendticket.com - is solely designed to serve and assist customers across the globe in planning their travel itineraries. By using the website for all your travel needs, you agree to adhere to the terms and conditions mentioned herein. These terms and conditions are attributed to all sorts of travel related transactions taking place on the website and are in compliance with the legal obligations.
This Website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions or Canada. By using this Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
By using the website you imply that:
Accessing the Website and Account Security
We reserve the right to withdraw or amend this Website, and any service or material we provide on or through the Website, in our sole discretion without notice. We will not be liable if for any reason, all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for:
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Copyright & Licenses
All materials and content on the Site, including, but not limited to, images, illustrations, text, audio clips, and video clips, are protected by or consist of copyrights, trademarks, service marks, and/or other intellectual property rights (“Intellectual Property”). The Intellectual Property is governed and protected by United States and worldwide copyright, trademark, and/or other intellectual property laws and treaty provisions, privacy and publicity laws, and communications regulations and statutes.
The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re-export the Intellectual Property to countries or persons prohibited under United States’ export control laws. By using, copying, or downloading any portion of the Intellectual Property, you are representing that you are not in a country where such export is prohibited; that you are not on the US Commerce Department’s Table of Denial Orders or the US Treasury Department’s list of Specially Designated Nationals; and that you are not providing access to the Intellectual Property to any person similarly situated.
The Intellectual Property is owned or controlled by lowendticket.com or other parties that have licensed to us the right to use their Intellectual Property or the right to market their products and/or services (collectively the “IP Providers”). This Intellectual Property is provided solely for your personal, non-commercial use. You agree to abide by all additional copyright notices, information, or restrictions contained in any material or content on the Site. You may download any Intellectual Property solely for your personal, non-commercial use, consistent with these Terms, provided that you maintain all copyright and other notices contained in such Intellectual Property. You may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit any Intellectual Property in any way (including by e-mail or other electronic means) without LowEndTicket’s prior written consent or that of the IP Providers.
You cannot use any device, software, or routine that interferes or attempts to interfere with the normal operation of the site. You cannot perform any action that is deemed by us to impose a burden or unreasonable load on our computer equipment or use any “robot,” “spider,” or other automatic device (or a program, algorithm, or methodology with similar processes or functionalities) to monitor, assemble, analyze, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on this Site.
Modification of any Intellectual Property or use of any Intellectual Property for any other purpose is a violation of the copyrights, trademark rights, and other proprietary rights. You may not reproduce, reverse engineer, create derivative works of, reverse assemble or reverse compile, sell, lease, distribute, rent, assign, transfer, or modify any software on the Site. All software, applications, and modules (collectively, “software”) used on the Site are proprietary to or licensed to us by other parties (“Software Providers”, together with IP Providers, the “Providers”). The use of any Intellectual Property on any other site or networked computer environment, or maintaining unauthorized links to the Site, is prohibited by these Terms.
LowEndTicket respects the copyrights of others. If you believe in good faith that materials hosted by us invade your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it isn’t properly filled out or if the complaint is incomplete:
The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly invaded.
Notices with respect to this Website should be sent to us by email to firstname.lastname@example.org for the fastest resolution.
We will review and address all notices that comply with the requirements above. If we remove or disable access in response to such a notice, we may notify the owner or administrator of the affected site or content so that he or she can make a counter notification
We suggest that you seek legal counsel before filing a notice. Any misrepresentations in your notice regarding whether content or activity is invading may expose you to liability for damages (including costs and attorneys’ fees).
Information Sent from Users
You are solely responsible for maintaining the confidentiality of your account information and your password, and for all activities that occur under your account and/or password. We do not knowingly sell any of our products or services to anyone under the age of 18. By using the Site, you represent that you are of sufficient legal age to use the Site, and create binding legal obligations for any liability incurred as a result of your use of the Site. If you become aware that an unauthorized person may have access to your password, you should change your password immediately and contact us.
The Site may contain links to some sites that are not maintained by us. While we make every effort to include links to only those sites that are in good taste and safe for our visitors, we do not regularly review materials posted at such sites. These links are provided solely as a convenience to you. We do not necessarily endorse all of the materials appearing on such sites. We shall not be responsible for, and we make no representation regarding, the content on such sites. If you choose to link to any third-party site, you do so at your own risk.
You may use the Site to make legitimate reservations and/or purchases, but you cannot use the Site to make any speculative, false, or fraudulent reservation, any reservation in anticipation of demand, or for any purpose that is deemed unlawful or prohibited by these Terms. Violators may be prosecuted to the maximum extent of the law.
You agree to abide by all other additional terms and conditions applicable to your reservation(s), purchase(s) of goods and services, request(s) to purchase, use of software, and other uses of portions of the Site, including, but not limited to, paying all amounts owed on a timely basis and complying with all rules and restrictions regarding availability of fares, paper airline tickets, products, programs or services, and use of software. Because you agree to be legally responsible for the purchase terms related to all of your reservations and for all charges, fees, penalties, duties, taxes, and assessments that result from your use of the Site, we encourage you to take the time to carefully review the terms of the offer, including, but not limited to, any fare or rate rules related to an airfare purchase. If you do not understand the fare or rate rules, or any code-share flight information, please contact us.
No reservation is complete until confirmed/ticketed. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process.
Once your reservation has been ticketed, you are deemed to have agreed to all of the terms and conditions related to your purchase. Since you are obligated to comply with all of the terms and conditions related to your purchase, it is in your best interests to review those terms and conditions carefully at the time they are made available to you.
Unless otherwise specified, once ticketed, most reservations cannot be transferred, changed, upgraded, or cancelled/refunded; if a transfer, change, upgrade, or cancellation/refund is permitted, penalties will apply, including additional service, processing, and/or cancellation fees to be assessed by us and/or the travel provider(s). If you wish to change or cancel your reservation, contact us immediately. For more detailed information regarding a purchase, we suggest you review our Help section and our fees or contact us.
Travel Product Terms & Conditions
Travel Service Providers
You agree to abide by the terms and conditions of purchase imposed by any service provider providing services directly or indirectly related to your use of the Website and purchases made on or through the Website, whether such Travel Service Provider is selected by you or by the Company, including, but not limited to, all payment amounts when due and compliance with the Travel Service Provider's rules and restrictions regarding availability and use of fares, products, or services. You understand any violation of any such Travel Service Provider's rules and restrictions and/or conditions of purchase may result in the following: cancellation of any reservation or purchase; denial of access to any flight; hotel, or automobile; forfeiture of any money you’ve paid for any such reservation or purchase; and in the Company debiting your account for any costs the Company incurs arising out of or relating to such violation. You are exclusively and completely responsible for any charge, fee, duty, tax, and/or assessment that arises out of the use of the Website.
YOU AGREE THAT THE COMPANY IS NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS, LOST SAVINGS AND OTHER INTANGIBLE LOSSES), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY TRAVEL SERVICE PROVIDER, INCLUDING, BUT NOT LIMITED TO, NON-PERFORMANCE RESULTING FROM BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION OR LIQUIDATION, REGARDLESS OF THE COMPANY’S KNOWLEDGE OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT YOUR SOLE RECOURSE FOR NON-PERFORMANCE RESULTING FROM BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION OR LIQUIDATION OF A TRAVEL SERVICE PROVIDER IS TOWARD SUCH TRAVEL SERVICE PROVIDER AND NOT TOWARD THE COMPANY.
The Company has no special knowledge regarding the suitability for disabled persons for any reservation. For information concerning the suitability for disabled persons for any reservation, please contact the Travel Service Provider directly.
Currency and Exchange Rates
If a currency convertor is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but LowEndTicket, the LowEndTicket Affiliates, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
Itinerary changes are permitted on a case by case basis by the airline. Airline is solely responsible for determining the applicable fees.
Even cancellations are permitted on a case by case basis by the airline. Airline is solely responsible for determining the applicable fees.
All cancellations pertaining to airline tickets, hotel bookings and rental car bookings need to be done over the phone only. We will accept refund request if the below mentioned conditions are met:
Baggage and Other Fees
Some airlines may require you to pay additional fees at the airport for certain services and/or if you exceed certain limits (for example: baggage weight limits) as dictated by the airline. In addition, some airlines do not offer any free baggage allowance. During the booking process, each airline under consideration should be consulted directly for complete information about its baggage and any other applicable fees.
Some countries or airports charge fees upon entering and/or exiting the country. These fees are not included in the ticket price or the taxes and fees we display on the Website. You acknowledge that you are responsible for all such fees. For more information on countries' entry and/or exit fees, we suggest visiting www.travel.state.gov prior to your departure.
Upon check-in, the holder of the reservation must provide a valid identification and cash deposit, credit or debit card, as determined by the hotel at the hotel’s sole discretion, in his or her name (the amount of available credit required will vary by hotel). Depending on the hotel’s policy, debit cards may not be accepted for this purpose. Such deposit is unrelated to any payment received by Company.
Hotel accommodation for more than two adults is not guaranteed, as certain hotels do not allow additional guests. If the hotel at which you made a reservation does allow additional guests, there may be added charges. Such added charges vary and will be payable directly to the hotel, not the Company.
In the event you are delayed on your date of check-in or find that you cannot check-in to your hotel on the date you requested, contact the hotel directly to advise it of your travel changes. Depending on the applicable hotel’s terms and conditions, if you do not check-in to your hotel on the day of your reservation and also do not alert the hotel, the hotel may cancel the remaining portion of your reservation and may not provide you with a refund.
Changes to Your Reservation and Cancellations
There are various cancellation policies among hotels. Some reservations are non-cancellable and cannot be altered. Other reservations require a penalty payment for cancellation. Of course, some reservations are fully refundable upon cancellation. You should check your hotel’s cancellation policy before you book. If changes to your pre-paid reservation are allowed by the hotel, such changes or cancellation may only be permitted with a booking of a new reservation with that hotel. You acknowledge that in no event will Company be required to refund any amounts.
You should check room and rate details in advance of making any reservation, as sometimes lower rates are available at a hotel but such rates can carry special conditions and restrictions (as an example: in respect of cancellation and refund for such reservation).
We try to maintain and publish accurate information and prices relating to the services we offer, and are often provided this information from hotels. In the event a service is listed or provided to us at an incorrect price or with inaccurate information due to a hotel’s error, we reserve the right to refuse or cancel any requests placed for such service. To that end, and notwithstanding anything to the contrary contained herein, we have the right to refuse or cancel requests, regardless of whether or not your order request has been confirmed or your credit card has been charged. In the event you’ve been charged for the purchase and your request is then cancelled because of this reason, we will provide a refund in the amount of the charge.
Reservation charges paid on the website do not include resort fees. Some hotels charge a resort fee due at the time of check in. The amount paid on this website only includes base tariff and taxes for the room and amenities selected by you.
Rental Car Service Restrictions
General: Vehicle rentals available through the Website are subject to the applicable car rental company’s standard rental contract. When you pick up your vehicle, you will be required to complete such contract. If you would like to review the terms of such agreement, please contact the applicable Travel Service Provider directly. Company is not a party to such agreement.
We try to maintain and publish accurate information and prices relating to the services we offer, and are often provided this information from car rental companies. In the event a service is listed or provided to us at an incorrect price or with inaccurate information due to a rental car company’s error, we reserve the right to refuse or cancel any requests placed for such service. To that end, and notwithstanding anything to the contrary contained herein, we have the right to refuse or cancel any such requests, regardless of whether or not your order request has been confirmed or your credit card has been charged. In the event you’ve been charged for the purchase and your request is then cancelled because of this reason, we will provide a refund in the amount of the charge.
For a reservation made for a retail price disclosed rental car, please be advised that the Company is not the merchant of record and does not charge your credit card. Rather your credit card will be used to guarantee the reservation and you will be provided with information regarding the estimated amount due to the rental car company upon pick-up of the vehicle. The actual price owed to the rental car company may vary depending on special requests you make and additional items you may choose to purchase at the time of pick-up. The rental car company may also charge different pricing if you deviate from the schedule you reserve (for example: if you pick up or drop off the car late). Upon pick-up of the rental car, the driver will be required to present a valid driver's license and a valid credit card in the driver’s name. Specific cars, makes and models are not guaranteed and listed car makes and models are for example only. As a result, your reservation requests are not guaranteed by us or the rental car company.
Please note the Company is not the vendor collecting and remitting taxes to the applicable taxing authorities. The Company’s rental car suppliers, as vendors, bill all applicable taxes to the Company and the Company pays over such amounts directly to the vendors. The Company is not a co-vendor associated with the vendor through whom we book or reserve travel arrangements and itineraries for customers. The reality of taxation, the appropriate tax rate and the type of applicable taxes vary significantly by location.